Order Processing
UNIMAY ELECTRONIC PRIVATE LIMITED (vivo Nagpur) ("we" or "us"), as an authorized distributor of vivo, is the provider of E-Store (the "Service") and the organization responsible for the personal data processed with respect to the Service.
We care about your privacy and think it is important that you know why and how we process your personal data. In these Privacy Terms for E-Store (the "Terms"), we therefore cover the following content:
- 1. Collection and Processing: The type of data, for what purpose it is processed, and the legal basis for data processing;
- 2. Storage: How we will store your data;
- 3. Sharing and Transfer: How we share or transfer your data;
- 4. Your Rights: Your rights with respect to your data;
- 5. Contact Us: How you can contact us with any further questions.
Please read these Terms carefully and make sure that you have understood our practices regarding your personal data before you consent and start using the Service.
IF YOU DO NOT AGREE TO THESE TERMS OR IF YOU WITHDRAW YOUR CONSENT, YOU WILL NOT BE ABLE TO USE THE SERVICE.
1. Collection and Processing
What data we collect:
- Contact information: name, phone number, email address and delivery address
- Account data: openid
- Order data: order number, order status, ordered product, order amount
- Payment data: payment status, payment time, and other information necessary for your payment
- Delivery data: delivery number, delivery status
The purposes of processing these data roughly include:
- Order: To ensure that you have made an order, ensure that the product you ordered is appropriate and to record your order.
- Delivery: To deliver your order items to the right place, contact you during this period, and record your order information to display the courier progress and manage such information.
- Payment: To ensure your payment is successful and create an order number.
- Identification: To verify your identity when you order discounted products through the Company Purchase Service.
- Others: Response to inquiries, or other requests, exercise of rights or performance of obligations under agreements, laws, and the like; other purposes based on your prior consent.
Cookie
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. Cookies store information related to the specific terminal device used. This does not mean, however, that we obtain immediate knowledge of your identity. The content of a cookie can be retrieved and read only by the server that created the cookie.
We use, without limitation, Google Analytics ("GA"), Contentsquare ("CS"), and similar Analytic/Performance Cookies to recognize and count visitors and visitor sources. This helps us see how visitors navigate through our website and improve the way our website works. We may share this information with third parties for such purposes. For more information, please refer to their Privacy Policies:
Legal Basis
We process the data for the above purposes upon your consent to these Terms. However, we may process your data on other legal bases as permitted by applicable laws. This may include processing based on our legitimate interests or to fulfill contractual or legal obligations.
Security
We care about protecting your personal data. We have put in place appropriate security measures, including but not limited to encryption and anonymization techniques, designed to protect your personal data from unauthorized use, damage, or loss.
2. Storage
We will retain your personal data for the period necessary for the above purposes or as required by applicable laws. Your personal data will be stored in India.
3. Sharing and Transfer
We will process your data ourselves or through our affiliated companies or service providers who act on our behalf. Your data will be encrypted and transferred to our delivery and payment partners for processing.
4. Your Rights
You have various rights regarding the data we hold about you, such as withdrawing consent, rectification, erasure, restriction of processing, objection, or data portability. You may exercise these rights by contacting us.
These Terms may be updated from time to time. We will notify you of significant changes.