We accept returns only if wrong or damaged products/items are delivered to you, provided the return request is placed within 02 days from the date of delivery of products. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when it was delivered.
To initiate a return, please contact our customer support with your order details and reason for the return. We will provide you with a return authorization and instructions on how to proceed via email.
The customer is responsible for return shipping costs unless the return is due to a defect or error on our part. In such cases, we will arrange for a prepaid return shipment.
Once we receive and inspect the returned item, we will process your refund within 08 working days (Excluding Sundays and National Holidays). Refunds will be issued to the original payment method used during the purchase.
The refund amount will include the purchase price of the returned item, excluding any shipping fees.
Certain items, such as products sold during sale/offer periods, stock clearance sales, or at a discounted price, insurance plans, extended warranty or damage protection plans, downloadable products, or other services, may not be eligible for returns or refunds. Please check the product description for details.
If you receive a damaged or defective item, please contact us within 02 days from the date of delivery. We will arrange for a replacement or refund, depending on your preference.
When a correct product (which was ordered) is delivered and is not found to be in a damaged state at the time of delivery, it shall not be eligible for returns or refunds.
To the extent permitted by applicable law, Unimay Electronic Pvt. Ltd. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Website or the purchase of Products.
In no event shall our total liability exceed the amount paid by you for the purchased product.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located at Nagpur, Maharashtra.
The Company reserves the right to modify, update, or revise these Terms at any time without prior notice. Changes will be effective upon posting the same on the Website. It is your responsibility to review these Terms periodically.
If you have any questions or concerns, please contact our customer service at +91 96990 81361 before using the website.