These Terms & Conditions ("Terms") govern your use of the www.vivonagpur.com website (the "Website") and the purchase of Vivo branded smartphones and accessories ("Products") offered on the Website by Unimay Electronic Pvt. Ltd. By accessing and using the Website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website.
By accessing or using the Website, you acknowledge that you have read, understood, and agree to these Terms, as well as our Privacy Policy, and any additional guidelines or rules posted on the Website.
We strive to provide accurate and up-to-date information about our Products, including descriptions, specifications, pricing, offers, and availability. However, we do not guarantee the accuracy, completeness, or reliability of any information on the Website. We reserve the right to make changes to Product information, prices, offers, or any other details mentioned on the website without providing any prior notice.
3.1 By placing an order through the Website, you are making an offer to purchase the selected Product(s). All orders are subject to acceptance by us. We reserve the right to refuse or cancel any order at our sole discretion.
3.2 Orders once placed cannot be cancelled.
3.3 Prices listed on the Website are in Indian Rupees and are subject to change without any prior notice. All applicable taxes, duties, and shipping fees will be added to the total order amount.
3.4 The offers or promotions mentioned on the website are exclusive offers provided by the seller and are valid for a limited period until the stocks last. Offers are subject to change and can be revised without any prior notice.
3.5 Payment methods accepted on the Website include [link to payment methods]. By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.
4.1 We will make reasonable efforts to deliver the ordered Products within a period of 8 days (Excluding Sundays and National Holidays), which is the estimated delivery time frame. However, delays may occur due to unforeseen circumstances.
4.2 Shipping charges, delivery methods, and estimated delivery times will be provided during the checkout process.
5.1 Our Return Policy outlines the terms and conditions for returns, exchanges, and refunds.
5.2 To initiate a return in case of DOA*, please contact our Customer Service within [02] days of receiving the Product.
6.1 Vivo branded smartphones and accessories are covered by the manufacturer's warranty. Warranty details will be provided with the Product. We are not responsible for any warranty claims; please refer to the manufacturer's warranty terms.
7.1 All content on the website, including text, graphics, images, logos, and software, is the property of Vivo or Unimay Electronic Pvt. Ltd. or its licensors and is protected by copyright and other intellectual property laws.
7.2 You may not reproduce, modify, distribute, or otherwise use any content from the website without our prior written consent.
8.1 To the extent permitted by applicable law, Unimay Electronic Pvt. Ltd. shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of the Website or the purchase of Products.
8.2 In no event shall our total liability exceed the amount paid by you for the purchased product.
These Terms & Conditions are governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located at Nagpur, Maharashtra.
The Company reserves the right to modify, update, or revise these Terms at any time without prior notice. Changes will be effective upon posting the same on the Website. It is your responsibility to review these Terms periodically.
*DOA : Dead on Arrival i.e if the product doesn’t boot/start or isn’t working due in the first instance.
If you have any questions or concerns, please contact our customer service at +91 96990 81361 before using the website.